Kings College Hospital NHS Foundation Trust

Category

Customer Profiles

Organisation
Kings College Hospital NHS Foundation Trust

Name
Janel Hutson-Ayim

Job Title
Clinical Nurse Specialist/ Unit Manager

Q.Prior to implementing trophon what HLD method were you using?
A.Single-use wipes

Q.What do you like most about using the trophon machine compared to your previous method?
A.Standardise practice for cleaning and decontamination practice across the board

Q.What are the main benefits your organisation has seen since implementing trophon?
A.Excellent traceability and standardise practice when cleaning probes

Q.How have Nanosonics supported you, from installation and afterwards?
A.Excellent training schedules. Always available to discuss any problems. Excellent customer service

Q.Would you recommend trophon to others? (why?)
A.Yes
Reliability, accessibility and excellent support

Q.Do you have any additional comments?
A.Nanosonics have an excellent customer service team. They are all contactable when support is needed. We can always rely on them to respond to our calls and queries in a timely manner.